Service Agreement Overview and Acceptance
Clear terms that protect both your business and ours while ensuring exceptional service delivery. Our comprehensive terms and conditions provide a transparent framework for successful advertising partnerships with mutual protection and clear expectations.
Welcome to AdPro Ireland. By engaging with our advertising agency for services, you agree to be bound by the terms and conditions outlined herein. This agreement governs the provision of our expert advertising services, including strategic consulting, creative development, and precise media placement across diverse channels such as Internet, television, billboards, and stands. These terms constitute a legally binding contract between AdPro Ireland and your entity, ensuring clarity and mutual understanding in our professional relationship.
We are committed to delivering results-driven advertising campaigns tailored to the Irish market. Our terms are designed to foster productive partnerships by clearly defining the scope of services, client responsibilities, and the procedures for collaboration. Any modifications to these terms will be communicated and must be mutually agreed upon in writing. This agreement becomes effective upon the earliest of your acceptance of a proposal, commencement of services, or payment of any invoice, and remains in effect until terminated as per the conditions herein.
Our service terms are meticulously crafted to ensure equity and protection for both AdPro Ireland and our valued clients, fostering a trusted working relationship.
We outline precise service delivery standards, timelines, and expected outcomes, ensuring transparency and accountability in every campaign.
Understand all costs involved upfront with our clear pricing models and payment schedules, preventing any surprises.
Robust provisions for intellectual property protection and strict confidentiality clauses safeguard your valuable business and campaign data.
Service Delivery Standards and Client Obligations
AdPro Ireland is committed to delivering advertising services with utmost professionalism and adherence to agreed-upon standards. Our success relies on collaborative effort, hence clear client obligations are also vital.
Agency Commitments
- Timelines: We commit to delivering all campaign components and reports within the agreed-upon schedules, as detailed in our project proposals.
- Quality Standards: All creative work, media selections, and strategic recommendations will adhere to the highest industry standards ensuring efficacy and brand integrity.
- Communication: Regular and transparent communication is guaranteed, including prompt responses to inquiries and scheduled progress updates.
- Reporting: Comprehensive performance reports will be provided at agreed intervals, detailing campaign metrics and insights.
- Force Majeure: In the event of unforeseen circumstances beyond our control (e.g., natural disasters, widespread digital outages), we will communicate promptly regarding any service interruptions and work to resume services expeditiously.
Client Responsibilities
- Brief Provision: Clients must provide comprehensive and timely briefs, including all necessary assets, brand guidelines, and target audience information.
- Feedback & Approvals: Prompt and constructive feedback, along with timely approvals for creative work and media plans, is crucial to maintain project timelines.
- Campaign Modification: Any requested modifications or additional work outside the initial scope must be submitted in writing and will be subject to a separate agreement or amendment.
- Cooperation: Active cooperation and access to necessary information or personnel are required to ensure the smooth execution of advertising campaigns.
- Technical Requirements: Ensure any client-side technical requirements (e.g., website access, analytics integration) are met to facilitate campaign implementation.
Pricing Structure and Payment Conditions
Our commitment to transparency extends to our pricing models. AdPro Ireland offers clear, predictable structures ensuring you understand every aspect of your investment in Irish advertising expertise.
AdPro Ireland employs various pricing methodologies tailored to the scope and nature of your advertising projects:
- Fixed Fees: For clearly defined projects with a set scope, offering predictable costs.
- Hourly Rates: Applicable for consulting, ongoing support, or projects with dynamic requirements, billed based on time invested.
- Performance-Based Pricing: In specific cases, we may incorporate performance metrics (e.g., CPL, CPC) into our pricing, aligning our success with yours.
All pricing is detailed within your specific service proposal or contract, ensuring there are no hidden costs.
Standard payment schedules include:
- Deposits: An initial deposit is typically required to commence work.
- Milestone Payments: For larger projects, payments may be tied to the completion of specific project phases.
- Monthly Billing Cycles: For ongoing retainer services, billing occurs on a recurring monthly basis.
Additional costs may include direct media spend, third-party licensing (e.g., stock imagery, premium software), and rush job premiums if applicable. Late payments will incur penalties as per the contractual agreement. All pricing is quoted in Euro (EUR) and is subject to applicable Irish VAT regulations.
Intellectual Property and Creative Ownership
At AdPro Ireland, we respect and safeguard intellectual property. Our terms clearly define ownership of creative assets developed during our advertising partnerships, ensuring clarity and protection for all parties.
Confidentiality and Data Protection Obligations
Protecting your sensitive information is paramount to AdPro Ireland. Our robust policies ensure strict confidentiality and full compliance with data protection laws for every advertising campaign we manage.
AdPro Ireland is committed to maintaining the confidentiality of all client information deemed proprietary or confidential. This includes, but is not limited to, business strategies, financial data, customer lists, product specifics, and unreleased campaign details. Our non-disclosure obligations ensure that such information is solely used for the purposes of delivering our advertising services, and is not disclosed to any third party without explicit written consent from the client. All employees and contractors are bound by strict confidentiality agreements, and regular training reinforces these commitments.
As an advertising agency operating in Ireland, AdPro Ireland adheres strictly to the General Data Protection Regulation (GDPR) and all applicable Irish data protection laws. We process personal data only when necessary for campaign execution, in line with agreed-upon objectives, and with appropriate legal bases. We implement robust technical and organizational measures to ensure data security, prevent unauthorized access, and protect against data loss. In the event of a data breach, we commit to immediate notification and transparent remediation processes in accordance with regulatory requirements.
Contract Termination and Dispute Resolution
Establishing clear pathways for contract conclusion and conflict resolution is vital for any professional advertising partnership. AdPro Ireland ensures transparent procedures to protect both parties' interests.
Termination Procedures and Policies
Either party may terminate the advertising service agreement with a specified written notice period, as detailed in your individual contract. Upon termination, AdPro Ireland will deliver all completed work and work-in-progress, and the client will be billed for all services rendered up to the effective termination date, including any non-cancellable third-party commitments. Campaign cancellation policies will outline compensation for work already performed or media bookings made before the notice period. Our goal is a smooth transition, preserving assets and preventing undue financial burden.
Dispute Resolution and Jurisdiction
In the unlikely event of a dispute, both parties commit to attempting resolution in good faith through direct negotiation. Should informal resolution prove unsuccessful, disputes will first proceed to mediation, followed by binding arbitration if mediation fails. All agreements are governed by, and construed in accordance with, the laws of the Republic of Ireland. Any legal proceedings or arbitration arising from these terms shall be subject to the exclusive jurisdiction of the Irish courts. Our limitation of liability clauses, also detailed in the contract, specify the extent of our responsibility for direct damages and exclude liability for indirect or consequential losses.
For a complete understanding, please review the full terms and conditions provided with your service agreement.
Download Full Terms Document